Frequently Asked Questions

Fill in your details using the registration button for your chosen trip and select your desired insurance cover immediately. Then pay the deposit. You'll receive your travel documents by email, along with a personal code to log in. Confirm your insurance online and send a signed copy back to inschrijvingen@flammerouge.be. Your registration is then complete.

Yes. The deposit amount is listed for each trip on the website and can be paid online. Transfer the balance to account number BE11 3630 9920 2748 no later than one month before departure.

No. Cancellation and travel assistance insurance are not included as standard, but you can easily add them when registering.

Your bike is safely transported using professional fixfork system transport. Luggage is limited to a maximum of 18 kg, supplemented with a small sports bag.

Bring only hand luggage if possible, preferably a small backpack. We avoid large luggage as it risks being lost or delayed.

Usually yes. For each trip, you'll find exactly what's included and what's optional on the website under 'Included' and 'Optional'.

Yes. Each trip has both travel and cycling guides. They accompany every tour following the principle 'together out, together back'.

Yes, full refreshment service is included. Think water, isotonic powder, energy bars and other food along the way.

Yes. A support vehicle with technical assistance and extra refreshments travels with every tour.

Of course. You're welcome on weekdays between 09:00 and 12:00 and between 13:00 and 17:00. On Saturday we're available by phone.